Your Privacy Matters
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This policy explains our practices in detail.
Our Privacy Principles
These core principles guide how we handle your data and protect your privacy.
Data Protection
Your personal information is encrypted and protected with industry-leading security measures.
Transparency
We clearly explain what data we collect, how we use it, and who we share it with.
User Control
You have full control over your data with options to view, edit, or delete your information.
Minimal Collection
We only collect data that is necessary to provide and improve our services.
1Information We Collect
Account Information
When you create an account, we collect your email address, username, and encrypted password. This information is necessary to provide you with access to our services and to communicate with you about your account.
Usage Data
We collect information about how you use our service, including the AI models you interact with, the frequency of your usage, and general usage patterns. This helps us improve our service and provide better recommendations.
Conversation Data
Your conversations with AI models are temporarily stored to provide context for ongoing conversations and to improve our services. We do not use your conversations to train AI models without your explicit consent.
Technical Information
We automatically collect certain technical information, including your IP address, browser type, device information, and operating system. This information helps us provide technical support and improve our service.
2How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our AI chat services, including processing your requests and maintaining your conversation history.
Communication
We may use your contact information to send you important updates about our service, security alerts, and respond to your inquiries.
Analytics and Improvement
We analyze usage patterns and feedback to improve our services, develop new features, and ensure optimal performance.
Security and Compliance
We use your information to detect and prevent fraud, abuse, and other harmful activities, and to comply with legal obligations.
3Information Sharing
AI Model Providers
Your messages are sent to third-party AI model providers (OpenAI, Anthropic, Google) to generate responses. These providers have their own privacy policies and data handling practices.
Service Providers
We may share your information with trusted service providers who help us operate our service, such as hosting providers, analytics services, and customer support tools.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4Data Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your passwords are hashed using industry-standard algorithms.
Access Controls
We implement strict access controls and authentication mechanisms to ensure that only authorized personnel can access your data.
Regular Audits
We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.
Incident Response
We have established procedures for detecting, responding to, and recovering from security incidents.
5Your Rights and Choices
Access and Portability
You can request access to your personal information and receive a copy of your data in a portable format.
Correction and Updates
You can update or correct your account information at any time through your account settings.
Deletion
You can request deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.
Opt-out
You can opt out of certain communications and data processing activities, subject to the requirements of providing our services.
6Data Retention
Account Data
We retain your account information for as long as your account is active or as needed to provide you services.
Conversation History
Conversation data is retained according to your account settings and subscription plan. Free users have limited history retention.
Usage Analytics
Aggregated and anonymized usage data may be retained indefinitely for analytics and service improvement purposes.
Legal Requirements
Some data may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.